reporter-rhtsupport(1)
======================
NAME
----
reporter-rhtsupport - Reports problem to RHTSupport.
SYNOPSIS
--------
'reporter-rhtsupport' [-v] [-c CONFFILE] [-F FMTFILE] -d DIR
Or:
'reporter-rhtsupport' [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...
DESCRIPTION
-----------
The tool reads problem directory DIR. Then it logs in to RHTSupport
and creates a new case.
The URL to new case is printed to stdout and recorded in 'reported_to'
element in DIR.
If not specified, CONFFILE defaults to /etc/libreport/plugins/rhtsupport.conf
and to user's local ~/.config/libreport/rhtsupport.conf.
User's local configuration overrides the system wide configuration.
Option -t uploads FILEs to the already created case on RHTSupport site.
The case ID is retrieved from directory specified by -d DIR.
If problem data in DIR was never reported to RHTSupport, you will be asked
to enter case ID to which you want to upload the FILEs.
Option -tCASE uploads FILEs to the case CASE on RHTSupport site.
-d DIR is ignored.
Configuration file
~~~~~~~~~~~~~~~~~~
Configuration file lines should have 'PARAM = VALUE' format. The parameters are:
'Login'::
Login to RHTSupport account.
'Password'::
Password to RHTSupport account.
'URL'::
HTTP(S) address. (default: https://api.access.redhat.com/rs)
'SSLVerify'::
Use yes/true/on/1 to verify server's SSL certificate. (default: yes)
Parameters can be overridden via $RHTSupport_PARAM environment variables.
Integration with ABRT events
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'reporter-rhtsupport' can be used as an ABRT reporter. Example
fragment for /etc/libreport/report_event.conf:
------------
# Report Python crashes
EVENT=report_RHTSupport analyzer=Python
reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf
------------
OPTIONS
-------
-d DIR::
Path to problem directory.
-c CONFFILE::
Path to configuration file.
-t[ID]::
Upload FILEs to the already created case on RHTSupport site.
-F CONF_FORMAT_FILE::
Formatting file for a new case.
FILES
-----
/usr/share/libreport/conf.d/plugins/rhtsupport.conf::
Readonly default configuration files.
/etc/libreport/plugins/rhtsupport.conf::
Configuration file.
~/.config/libreport/rhtsupport.conf::
User's local configuration file.
SEE ALSO
--------
abrt_event.conf(5), rhtsupport.conf(5), rhtsupport_event.conf(5)