reporter-rhtsupport(1)

======================

NAME

----

reporter-rhtsupport - Reports problem to RHTSupport.

SYNOPSIS

--------

'reporter-rhtsupport' [-v] [-c CONFFILE] [-F FMTFILE] -d DIR

Or:

'reporter-rhtsupport' [-v] [-c CONFFILE] [-d DIR] -t[ID] FILE...

DESCRIPTION

-----------

The tool reads problem directory DIR. Then it logs in to RHTSupport

and creates a new case.

The URL to new case is printed to stdout and recorded in 'reported_to'

element in DIR.

If not specified, CONFFILE defaults to /etc/libreport/plugins/rhtsupport.conf

and to user's local ~/.config/libreport/rhtsupport.conf.

User's local configuration overrides the system wide configuration.

Option -t uploads FILEs to the already created case on RHTSupport site.

The case ID is retrieved from directory specified by -d DIR.

If problem data in DIR was never reported to RHTSupport, you will be asked

to enter case ID to which you want to upload the FILEs.

Option -tCASE uploads FILEs to the case CASE on RHTSupport site.

-d DIR is ignored.

Configuration file

~~~~~~~~~~~~~~~~~~

Configuration file lines should have 'PARAM = VALUE' format. The parameters are:

'Login'::

	Login to RHTSupport account.

'Password'::

	Password to RHTSupport account.

'URL'::

	HTTP(S) address. (default: https://api.access.redhat.com/rs)

'SSLVerify'::

	Use yes/true/on/1 to verify server's SSL certificate. (default: yes)

Parameters can be overridden via $RHTSupport_PARAM environment variables.

Integration with ABRT events

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'reporter-rhtsupport' can be used as an ABRT reporter. Example

fragment for /etc/libreport/report_event.conf:

------------

# Report Python crashes

EVENT=report_RHTSupport analyzer=Python

      reporter-rhtsupport -d . -c /etc/libreport/plugins/rhtsupport.conf

------------

OPTIONS

-------

-d DIR::

   Path to problem directory.

-c CONFFILE::

   Path to configuration file.

-t[ID]::

   Upload FILEs to the already created case on RHTSupport site.

-F CONF_FORMAT_FILE::

   Formatting file for a new case.

FILES

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/usr/share/libreport/conf.d/plugins/rhtsupport.conf::

    Readonly default configuration files.

/etc/libreport/plugins/rhtsupport.conf::

    Configuration file.

~/.config/libreport/rhtsupport.conf::

    User's local configuration file.

SEE ALSO

--------

abrt_event.conf(5), rhtsupport.conf(5), rhtsupport_event.conf(5)