<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its" type="topic" style="problem" id="net-slow" xml:lang="kn">

  <info>

    <link type="guide" xref="net-problem"/>

    <revision pkgversion="3.4.0" date="2012-02-21" status="final"/>

    <revision pkgversion="3.18" date="2015-09-28" status="final"/>

    <credit type="author">

      <name>Phil Bull</name>

      <email>philbull@gmail.com</email>

    </credit>

    <include xmlns="http://www.w3.org/2001/XInclude" href="legal.xml"/>

    <desc>Other things might be downloading, you could have a poor connection,

    or it could be a busy time of day.</desc>

  </info>

  <title>The internet seems slow</title>

  
If you are using the internet and it seems slow, there are a number of

  things that could be causing the slow down.

  
Try closing your web browser and then re-opening it, and disconnecting

  from the internet and then reconnecting again. (Doing this resets a lot of

  things that might be causing the internet to run slowly.)

  <list>

    <item>

      
Busy time of day

      
Internet service providers commonly setup internet connections so that

      they are shared between several households. Even though you connect

      separately, through your own phone line or cable connection, the

      connection to the rest of the internet at the telephone exchange might

      actually be shared. If this is the case and lots of your neighbors are

      using the internet at the same time as you, you might notice a slow-down.

      You’re most likely to experience this at times when your neighbors are

      probably on the internet (in the evenings, for example).

    </item>

    <item>

      
Downloading lots of things at once

      
If you or someone else using your internet connection are downloading

      several files at once, or watching videos, the internet connection might

      not be fast enough to keep up with the demand. In this case, it will feel

      slower.

    </item>

    <item>

      
Unreliable connection

      
Some internet connections are just unreliable, especially temporary

      ones or those in high demand areas. If you are in a busy coffee shop or a

      conference center, the internet connection might be too busy or simply

      unreliable.

    </item>

    <item>

      
Low wireless connection signal

      
If you’re connected to the internet by wireless (wifi), check the

      network icon on the top bar to see if you have good wireless signal. If

      not, the internet may be slow because you don’t have a very strong

      signal.

    </item>

    <item>

      
Using a slower mobile internet connection

      
If you have a mobile internet connection and notice that it is slow,

      you may have moved into an area where signal reception is poor. When this

      happens, the internet connection will automatically switch from a fast

      “mobile broadband” connection like 3G to a more reliable, but slower,

      connection like GPRS.

    </item>

    <item>

      
Web browser has a problem

      
Sometimes web browsers encounter a problem that makes them run slow.

      This could be for any number of reasons — you could have visited a

      website that the browser struggled to load, or you might have had the

      browser open for a long time, for example. Try closing all of the

      browser’s windows and then opening the browser again to see if this makes

      a difference.

    </item>

  </list>

</page>