Blame gnome-help/C/printing-paperjam.page

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      xmlns:its="http://www.w3.org/2005/11/its"
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      type="topic" style="problem"
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      id="printing-paperjam">
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  <info>
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    <link type="guide" xref="printing#problems"/>
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    <revision pkgversion="3.4.0" date="2012-02-19" status="candidate"/>
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    <revision pkgversion="3.13.92" date="2014-09-22" status="candidate"/>
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    <revision pkgversion="3.18" date="2015-09-29" status="final"/>
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    <credit type="author">
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      <name>Jim Campbell</name>
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      <email>jcampbell@gnome.org</email>
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    </credit>
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    <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"/>
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    <desc>How you clear a paper jam will depend on the make and model of
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    printer that you have.</desc>
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  </info>
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  <title>Clearing a paper jam</title>
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Sometimes printers incorrectly feed sheets of paper and get jammed.

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The manual for your printer will usually provide detailed instructions on

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  how to clear paper jams. Usually, you will need to open one of the printer’s
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  panels to find the jam inside and then firmly (but carefully!) pull the
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  jammed paper out of the printer’s feeding mechanism.

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Once the jam has been cleared you may need to press the printer’s

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  resume button to start printing again. With some printers, you may
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  even need to turn the printer off and then on again, and then start the print
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  job again.

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</page>